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You need to prepare for your interview to discuss your National Insurance Scheme (NDIS) plan. In the NDIS this is referred to as “a planning conversation”.

How will I meet with my Planner?

Your first meeting will most likely be over the phone. This is for the NDIS planner to gather information and start you in the NDIS process. At this point you should request a face-to-face meeting.

You can choose who you wish to be present at this meeting. You can have a family member, an advocate who understands the NDIS process, whoever you like. It’s up to you to decide.

How much time will I need?

Face-to-face meetings generally go for about 1.5 hours, but you should allow at least two hours to give yourself time to go through everything in detail.

How should I answer the questions?

You will be asked a lot of questions that may seem like ‘yes’ or ‘no’ answer questions. In some instances, however, you should try to answer questions with more detail.

Family members will be asked the same questions as the participant, although some questions won’t be relevant to the family member.

Give as much detail in your answers as you can. Even if you are happy with everything that you have in your current plan, you will need to explain what is needed in your new plan or how things can be improved.

This is your plan and you are in complete control of how it is managed. You can choose to manage the entire plan yourself, or manage it through the NDIS, or a family member can help you.