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What does “agency managed” mean?

If you choose to have your National Disability Insurance Scheme (NDIS) plan “agency managed” it means your funds are paid directly by the NDIS to your registered service providers. They are paid after you receive a service.

When your budget is managed by an agency you can only choose NDIS registered providers.

How can I check on how much is being spent ?

You can check on how much is left in your plan on the MyPlace NDIS web portal.

Can I change how my budget is managed?

You can change between agency managed and self-managed at any time. This does not have to happen when you plan is reviewed.